Returns & Exchanges

At Neon Trading Cards, we strive for a perfect score with every shipment, but we understand that sometimes a return is necessary to keep your collection pristine. We offer a 14-day return window for unopened products and authenticated singles to ensure complete satisfaction with your sports card investment.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of delivery with your order number and photos of the items you wish to return.

• 2.
  Secure Packaging

  Carefully pack the cards in their original protective sleeves or factory-sealed boxes to prevent any corner dings or surface scratches during transit.

• 3.
  Ship with Tracking

  Affix the provided return label and drop the package off at any authorized carrier location, ensuring you keep the tracking receipt for your records.

• 4.
  Quality Inspection & Refund

  Once our hobby experts verify the condition of the return, a refund will be processed back to your original payment method within 3-5 business days.